Returns Policy
Return any item, or exchange for a different size within 60 days of receipt.
Simply fill in the returns form and post item back to us.
Ensure goods are unused, in original packaging, with all labels attached.
Goods are your responsibility until they reach us.
Original shipping charges are non-refundable unless goods are faulty or incorrect.
The cost of return is your responsibility, however if goods are faulty or incorrect we will send you a free returns label.
Exchanges are sent back to you free of charge.
Shipping Information
FREE standard UK delivery on orders over £95.
Standard UK delivery £4.99
Tracked by Royal Mail.
Processed within 2 working days, then delivered in 2 working days.
Next day UK delivery £6.95 (order by 2pm Mon-Thurs)
Saturday UK delivery £7.50 (order by 2pm Fri)
International delivery
We ship worldwide and offer standard and express.
Standard starts at £7.50, delivery in 3-10 working days.
Express starts at £10, delivery in 1-7 working days.
Signatures required on delivery.
For further details please see our full shipping policy
Klarna
How Does Pay Later Work?
You can get your order delivered to you before you have to pay. Once your order has shipped, you’ll receive an email with a link to pay. You’ll have up to 30 days to pay.
How Do I Pay?
Once your order has shipped, you’ll receive an email letting you know your due date, amount due, and how to pay.
Is There A Fee?
There’s no fee to use pay later. However, if your invoice is not paid by the due date, you will be subject to a late fee.
Head in the Clouds Fleece Hat
- Fleece bucket hat
- Cloud jacquard pattern
- LO pip label on the brim
- Spot clean only
- Made in China
- Recyclable packaging
- Recycled labels
- Vegan product
- 100% Polyester
- Available in O/S
FREE on all orders over £95
£4.99 Standard (2-3 days)
£6.95 DPD Next Day * * Order by 2pm Monday - Thursday to get it next day
USA & CANADA
FREE on orders over £150
£8 Standard Delivery (8-12 days)
From £18 DHL Express Delivery (2-3 days)
INTERNATIONAL
Europe
FREE on orders over £95
from £7.50 Standard Delivery (8-12 days)
From £18 DHL Express Delivery (2-3 days)
AUS and ROW
From £12 Standard Delivery (8-12 days)
From £30 DHL Express Delivery (2-5 days)
Extra import charges will now apply to all EU customers.
For more information see our shipping page.
For more information see our returns page
